Brightstar Training

Brightstar Training is AAPNZ's longest running strategic partner and has been actively involved with the EA/PA community since 1997.  They are New Zealand's largest provider of corporate training and offer a wide range of training courses virtually for everyone in your organisation including Administrative Professionals as well as management training.  Brightstar training can help you with public courses, customised In-house training, and professional development advice.


Essential Management Skills for EAs, Senior EAs and Administrative Professionals

27-28 June & 25-25 October 2017, Auckland / 1-2 August & 21-22 November 2017, Wellaington

Governance Masterclass

22 August 2017, Auckland


Masterclaaa for EAs, PA & Office Managers

13-14 June & 26-27 September 2017, Wellington / 28-29 August & 7-8 September 2017, Auckland





marcus evans australia


Heather Baker & Markus Evans Australia presents

The modern Office Professionals and Executive Assistants role has changed considerably over recent years. Nowadays it is very much more about relationships as well as the tasks. True professionals are aware of the essential skills involved in communicating with colleagues and clients. They are the Ambassador for the Bosses.

The course has been carefully designed to enhance your existing skills by providing you with a complete awareness of the issues of communication, relationships and career development. You will have opportunities to reflect on your current practice and ensure you return to work completely prepared to be effective and persuasive in your daily communications and interactions

Your highly skilled trainer will be the ever-popular Heather Baker whose personal, interactive and revolutionary training methods has earned her top rating results and wowed every audience she has trained. These two winning combinations of a top-ranked trainer and fore fronting programme, make this training an event that you simply cannot miss.

First 10 booked and paid delegates will receive a complimentary copy of Heather Baker’s “Successful Business Writing” book 



Minute Taking Course Specialist

Often referred to as the Minute Taking Queen, your minute taking courses are led by Robyn Bennett who has a wealth of experience in minute taking.  This experience has been gained from a number of years working as an executive assistant taking minutes at the senior management level of organisations.  Robyn also ran a secretarial business for five years that predominantly focused on contract minute taking.  This involved taking minutes at over 10 meetings a month and anywhere from a one-hour informal meeting to a three-day formal Board meeting.

Catering to all levels
The Minute Taking courses are catered for all levels from beginners-intermediate to advanced.

Experience and expertise
Over the past ten years, Robyn has led in excess of 500 plus minute taking courses for 1,000 participants.  She has developed systems and processes around the best way to write minutes and is passionate about sharing these with others who strive to be excellent minute takers.
Public courses have been held for Victoria University, The University of Auckland, CPIT and Otago Southland Employers’ Association.

Training options
 • Public courses – See our Calendar
• Customised in-house training  – email us with your enquiry
• One-on-one – a course tailored to focus on your particular needs


In response to demands for providing ongoing support to minute takers, Robyn has set up a
Minutes Madness Facebook
group at

A LinkedIn Minutes Madness Group is also available (please contact Robyn if you wish to join).

Also pop over to the minutesmadness blog to read articles on minute taking and access free resources.



Webinars and books - discounted for AAPNZ Members

Wolters Kluwer is a leading global information provider to lawyers, accountants and other business professionals.
Through our broad range of offerings, including research solutions, workflow tools, books, webinars and conferences, we provide people in business with easy and cost-effective access to knowledge, information and professional and personal development solutions.

Wolters Kluwer is proud to be supporting AAPNZ, the leading association for administrative professionals in New Zealand, to bring further professional development solutions to their members.
Administration professionals play an integral role within all businesses large and small. As the business and office worlds continue to change and evolve at a rapid rate, it is vital that professionals up skill and remain up to date with these changes.


Official Time Management Provider for AAPNZ

Check out the huge body of resources at to help you with some time management issues.  It might be someone in your organisation who needs help, rather than you.

Time Queen Robyn Pearce has solutions for everyone, and while you're there grab your free copy of "How to manage time in 90 seconds".

Access Robyn Pearce's website and join up for her informative newsletter on time management tips


The Career Academy

The Career Academy offers a Business Administration course for people wanting to upskill themselves in this career pathway.  Click here to find out more about this fantastic offer


Conferenz is NZs largest and most respected conference, summits, expo and training company.  They provide summits and expos under their Conferenz brand and public and in-house training courses under their Bright*Star brand.  They also work with clients on bespoke custom events.

They have been providing conferences and traning for NZ's corporates and public sector for over 18 years. Owned by Steve Scott, Conferenz is proudly NZ-owned and operated.  They are also proud to play a significant part in the NZ community through their charitable, environmental and sustainable initiatives.

Conferenz and Bright*Star will continue to set the precedent for the provision of world-class conferences and training for enterprisinf New Zealanders.

Contact them on

Phone: (09) 912-3616

Fax: (09) 912-3617

General enquiries:

Training and In-house enquiries: 

Postal address:  P.O. Box 31506, Milford, Auckland 0741


The Institute of Management New Zealand is a nationwide not-for-profit organisation whose aim is to support the professional development of managers. Since 1946 they have been providing invaluable learning, connection and engagement opportunities to their members, learning participants and commercial organisations throughout New Zealand.  In order to provide a compelling service for the next 70 years, they have refreshed their delivery, image and service to reflect what is now an ever-changing and different business landscape.

They continue to operate as a corporate entity of the Institute of Management New Zealand and see their refreshed voice of "IMNZ" strongly delivering an environment where leaders earn , and supports how they will provide training, thinking and tools.  This will elevate the performance and protential of leaders today - and tomorrow.                    

The Skills Organisation

The Skills Organisation is a multi-industry training organisation (ITO).  Their vision is focused on developing skills to improve workplace performance.  Their mission is to promote the skill needs of their industries in the education and training sector and to broker the delivery of high quality industry training services to companies in their industries.  They are currently the ITO for a multitude of New Zealand industries, including the public sector and local goverment.

The Skills Organisation have supported two of our members, Eth Lloyd and Wendy Rapana, to develop a range of workplace assessment resources for use by our members, as well as those administrators (non-members) who are keen to pursue professional developmentThe work completed to date is extensive in its development and they would not have been able to do it without the assistance of the Skills Organisation, who have managed the pre-moderation of all the assessment resources.

Resources developed are for attainment of the following qualifications:

  • National Certificate in Business Administration L4
  • National Diploma in Business Administration L5
  • National Certificate in Business (First Line Management L4)

For more information contact Wendy Rapana 027 275 8531


Victoria University

Victoria University - Professional and Executive Development

Located in Rutherford House at the Pipitea Campus, inner city, Wellington.

Victoria Professional and Executive Development are able to customise many of their workshops to meet specific individual and organisational requirements.   

Browse our latest short course brochure online

Take a look at their 2015 course brochure

Tania McGowan |  Senior Programme Advisor/Team Leader |Professional and Executive Development

Victoria University of Wellington | PO Box 600, Wellington | Phone 04 463 6561 |

To receive regular email updates on our professional and executive development opportunities

Employers Manufacturers

EMA is New Zealand's pre-eminent business association and for over 100 years we have partnered with New Zealand businesses to help them grow, be confident, and seek out new networks and new markets.  We provide our members with a real competitive market advantage – they are better informed, able to engage with government, and the first to know about market trends and changes.  Being a part of the EMA community means access to free legal advice, quarterly market briefings, national wage and salary information, employment law guides, export opportunities, targeted business training, and the opportunity to be the voice of New Zealand business.

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