Te Kawarangi


As part of our commitment to connections on a global stage, we are pleased to be associated with two major international events.


Learn, Network & Thrive in your Administrative Career! 

The world’s leading international event for senior and aspiring Administrative Professionals and Executive Assistants. If you only attend one event this year, then this is the event you should attend – at a location near you! 

World-class speakers are flying in not just to motivate and inspire you, but to provide essential training that will boost your knowledge, skills and productivity. 

Our conferences take place throughout the year and in each of the five major continents around the world. 

The 2018 Australasian Live is in Sydney 13 & 14 July - for more information and to book


World Administrators’ Summit, Frankfurt Germany, 2018

2018 is the most amazing opportunity for international discussions on the many issues and questions that affect all administrative and office professionals around the world.

So what is the World Administrators’ Summit (WASummit)? What does it do, who goes to it and what does it mean to me? 

In a series of articles that first appeared in Executive Secretary Magazine, AAPNZ Life Member and WAS Chair, Eth Lloyd provides information on how the summit is organised, what happens at the WASummit, who attends and how you can contribute.


Recently the future direction of the World Adminstrators’ Summit (WASummit) has been under discussion. This has seen changes to the focus of the Advisory Council. In this series of articles, Eth Lloyd covers the role and future of this important Summit where World Administrators’ connect to evaluate changes across the globe within our profession.

The first article on the World Administrators’ Summit (WASummit) series describes the future expectations of the summit. It will start to outline the role you as an individual administrative/office professional can play and what benefits your participation will provide to the profession.


By Eth Lloyd, Chairman, Advisory Council, WASummit

Each WASummit sets its own Agenda and discusses issues that are pertinent to the administrative profession at the time. There are some set topics, for example, confirming updates to Administra and selecting the next host country. However, before each WASummit, topics for discussion are called for from each country and these form the dynamic part of the agenda. Topics sent in from around the world are collated into groupings of similar subject matters to ensure the agenda is kept manageable.

Due to the changes to the focus of the Advisory Council, there will also be a portion of the discussion which is focused on furthering subjects that have been investigated and discussed internationally between summits. This gathering of information is expected to lead to some recommendations or resolutions which will be shared and discussed with all countries who participate, and with all countries in the world, to seek their input and if appropriate their implementation.

This “between summits” period is when you as an individual administrative professional can contribute to these discussions. The only way that meaningful recommendations and resolutions can be developed is if information or data can be gathered to answer questions raised at the previous summit. This data can best be gathered and have validity through surveys and calling for the thoughts and opinions of administrative professionals throughout the world. If improvements that will benefit us all are to happen within the administrative profession, they must happen with the greatest possible input – this is where you can contribute to those improvements by providing your input.

The voices of administrative professionals have not been widely heard and certainly not as a united group. The WASummit is your voice in the world which is seeking to ensure your day to day work is respected as a profession. This is the opportunity to “speak as one voice” on matters that affect us all and the summit is the time for those voices to be raised and given strength internationally.


Over the next months the Advisory Council will be confirmed and the subjects raised at the 2015 WASummit will be considered by them. To gather data to inform their considerations they will need to seek your input so keep an eye on the Facebook page for survey questions or opportunities to have your say on these matters.

The advisory council has two parts. It will have a single Chairman who will oversee both parts. The first part will be the considerations of the topics raised as the 2015 Summit. These topics will be worked on by small teams each with a single specific focus e.g. one team will be looking at international certification/qualifications, another universal position titles, etc.

The second part will be focused on arranging the next WASummit in 2018. This will involve a team made up of two team leaders, one from the previous host country (Papua New Guinea) and one from the next host Country (in this case the organisation representing Europe – European Management Assistants (EUMA)). The remainder of their team will be supplied by EUMA as they best see fit. This team will liaise between the host country and the Advisory Council with regard to the agenda, documents and expectations. It will also be responsible for logistics of the WASummit in 2018.

You can find further information on the background to the WASummit, Administra, the make-up of the Advisory Council and other documents on the Summit Website.

In the next article I will focus on the Advisory Council make-up and the topics they are going to be working on in this “between summits” period.


This article on the World Administrators’ Summit (WASummit) series describes the Advisory Council make-up and the topics that the members of the Advisory Council will be working on in this between summits period.

The WASummit Advisory Council has a Terms of Reference and consists of a single Chairman and representatives from regions throughout the world. These regions are groupings of countries which are confirmed or adjusted at each Summit to reflect the constantly changing nature of the world today. Each country should work with the other countries within its region to nominate two representatives to participate on the Advisory Council.

The Advisory Council is a working group and those who participate must be prepared to work in a team as set out below. These teams will work virtually so no face-to-face meetings are required.

The Advisory Council has two major functions:

  1. The first function is to form teams who take the results of discussions at the last Summit and where required work through those to progress them so that at the next Summit decisions can be made, where appropriate.
  2. The second function is the responsibility for the Agenda and the paperwork required for running this Summit. In this role the two Co-Team Leaders, one each from the previous and the future WASummit, provide support to the Host Country for the next Summit who manage the logistics.

Between Summit Teams:

After each Summit each designated region in the world, the make-up of which will be reviewed at the Summit, will confirm their representatives on the Advisory Council. Those representatives will then nominate which topic area they wish to work within and they work in those teams to further the discussions held at the Summit. This might involve them in researching widely and gathering data through surveys of administrative professionals throughout the world. This is where each individual administrative professional can contribute.  The more of you who do contribute the more representative the information will be supporting valid discussions and decisions. This is where you become part of the World Summit, it will be your voices that will be heard and we can then “Speak with one voice”.

Summit Agenda and Paperwork:

The Summit Agenda will have three parts:

  1. Part 1 - Reporting back and where required offer final decisions that come out of work undertaken over the previous three years by the Advisory Council into discussions held at the previous Summit, in this case the 2015 WASummit held in Papua New Guinea. The following topics came out of the 2015 Summit for further work and will form the basis of Part 1 of the Agenda in 2018:
    • International Certification/Qualifications.
    • Universal position titles.
    • “Speaking as one voice” – the value of international networking.
    • Gathering Codes of Conduct to place on the website as a resource for all.
  2. Part 2 – updating of Administra the World Action Plan if required. During this between period the Advisory Council is going to work on Administra to make it applicable to both associations and individual administrative professionals. Currently it is focussed primarily on associations.
  3. Part 3 – New discussions based on topics raised by administrative professionals from around the world. These topics will be sought from administrative associations around the world and through a brief survey to be sent out through social media at the start of 2018. These topics will be gathered together into similar subject areas so that the Agenda is manageable.

The paperwork for the WASummit has been developed over events since 2003. Paperwork includes:

  1. Delegate credential form – there can be three Delegates may represent each country and must be legitimate. The form which must be completed and accepted by the Advisory Council.
  2. Host Country Bid form – must be completed from any country which wishes to put forward a bid. The 2021 Host Country is New Zealand their bid was accepted at the 2015 WASummit, therefore the next bid to be placed in 2018 will be for 2024.
  3. Topic or Paper Submission form - if an administrative professional has completed research into any aspect of the profession and they wish to present their results at the WASummit, they need to complete a submission form. The Advisory Council can then determine whether it will fit within the subject areas of the Agenda and of course allow for it in the Agenda. Research will provide credibility for the profession and should be published, when applicable, along with the results of Summit discussions.
Parts Three and Four of the series are available on the Executive Secretary Magazine site.

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